The key idea
A well-run first consultation has a single goal: for you to understand your case and for the surgeon to understand your expectations. If you leave with a procedure booked for tomorrow without understanding what will be done to you, it was not a medical consultation — it was a sale.
- You arrive with prepared information and leave with specific information.
- Nobody operates on you the same day as the first consultation.
- The time to decide is yours, not the clinic's.
What you should bring
A little preparation greatly improves how much you get out of the first appointment:
- A list of your regular medication, including supplements and contraceptives.
- Relevant medical history: previous surgeries, allergies, chronic conditions, pregnancies, breastfeeding.
- If it is for breast surgery, a recent ultrasound or mammogram if you have one.
- If it is facial, old photos (10-20 years back) that help understand what has changed.
- Reference images, not as a literal "I want this", but so the surgeon understands what kind of result appeals to you.
- Your questions written down. During the consultation it is very easy to forget half of them if you have not noted them.
What exactly happens
A serious first consultation is usually structured in four blocks:
- Clinical interview: what brings you in, what bothers you, what you expect and since when. It is the most important part: if the surgeon does not listen to you here, the rest will not work.
- Physical examination: examination of the area to be treated, assessment of tissues, symmetry and skin quality. Without a physical examination there is no real diagnosis.
- Clinical photographs and, where appropriate, simulation or visual references.
- Treatment plan and quote: recommended technique, alternatives, risks, expected recovery and an itemised written quote.
A reasonable time for all of this is between 30 and 60 minutes. A 10-minute "consultation" rarely allows for serious medical work.
What to ask (and how to listen to the answer)
These are the questions that separate a useful consultation from a superficial one:
- "Which technique do you recommend for me, and why that one and not another?" A good answer is justified with anatomy, not marketing.
- "What alternatives exist and why do you rule them out in my case?" If "there are no alternatives", be wary.
- "What risks and complications does this procedure carry?" They should be mentioned openly and naturally. Risk-free surgery does not exist.
- "What does a realistic recovery look like for my type of work?"
- "What does the quote include and what does it not include?"
- "What is the postoperative follow-up and for how long?"
- "Who will operate on me, where and with what type of anaesthesia?"
- "What happens if I am not satisfied with the result?"
A good sign
When the surgeon tells you that what you are asking for is not indicated, or that a less invasive option exists, she is showing you that she puts your case ahead of closing a sale. It is one of the most reliable signs of professionalism.
What you should NOT expect from a first consultation
- Being operated on the same day. You need blood work, an electrocardiogram and a reasonable period to make your decision.
- Sales pressure. Phrases like "this price only if you sign today" are a red flag, not an opportunity.
- Guarantees of a perfect result. Any serious professional talks about achievable goals, not absolute guarantees.
- Surgical decisions handled by non-medical staff. The surgical plan is set by the person who will operate.
- Information being withheld. Implant brand and model, where the operating theatre is, who administers the anaesthesia: all of that must be available if you ask.
"A first consultation should leave you with fewer doubts, not more urgency"
At CLA Surgery the first consultation is free and takes place directly with Dr. Liuzza. No sales pressure, with time and with an itemised written quote.
Frequently asked questions
Is the first consultation free?
Do I have to go alone or can someone come with me?
How long does it take from consultation to surgery?
Can I ask for a second opinion?
How do I know the consultation went well?
What if I am only gathering information and have not decided?
Sources and references
- NHS: before you have a cosmetic procedure — questions to ask and how to decide
- ISAPS: guidelines for patients — safety and choosing your surgeon
- SECPRE — Spanish Society of Plastic, Reconstructive and Aesthetic Surgery
This content is for information purposes. Every clinic organises the first consultation differently; always confirm the conditions before your visit.
